FAQ 2018-11-09T17:23:40+00:00
What Forms of Payments Do You Accept?
We accept Visa, MasterCard, American Express, and PayPal at this time.
How Do I Redeem My 15% for Subscribing to Your Newsletter?
First, thank you so much for subscribing! You will receive an initial email asking you to confirm your subscription. Once the subscription is confirmed, you will receive a second email, confirming you are an email subscriber.
The final email containing the discount code will be sent 15-20 minutes later. Please contact us at help@aquabsafe.com if you haven’t received your discount code.
To redeem your coupons, enter the code at the Checkout page, in the “Have a Promotional Code?” field.
What Countries Do You Currently Ship To?
At this time we ship to the United States and Canada. A limited number of products can be shipped to the UK.
Do You Offer Free Shipping?
Yes, we do offer free shipping on all orders over $69 in the USA, and $99 in Canada.
I Need My Products Fast. Can I Pay For Expedite Shipping?
We can arrange to have your order shipped overnight. Please contact us at help@aquabsafe.com with your specific request.
How Can I Track My Order?
You can check the status of your order anytime by clicking this link.

When Will My Order Be Delivered?
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays.
Your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information).Most items are available to ship in 1-2 business days unless otherwise noted.
Can Change or Cancel My Order?
Please reach out to us with a specific request, and we’ll do our best to accommodate. You can email us at help@aquabsafe.com 7 days a week.
What is Your Return Policy?
We only offer products that are scientifically developed and tested in the real world.If you find that you’re unhappy for any reason, just let us know so that we can help you return your unused products within 30 days of receipt for a full refund. You will only be responsible for return shipping costs.